ignition casino live chat customer service

You played 1 hand of $5.50 and today 3 hands for $5.50 each 11:00:43theANMATORĮdwin - I have not played poker today - please transfer me to someone else - you are not looking at the information I am providing you - nor do you know the difference from poker tournaments vs a cash game - please transfer me to some who knows about poker 11:02:00Edwin G. Just one moment 10:58:36theANMATORĬharged3TimesOnlyPlayed2Times.JPG 10:59:14Edwin G. You didn't get charge 3 times 10:57:24theANMATORĮdwin I am attaching an image to ASSIST YOU. You kept on playing $5.50 and lost those bets 10:56:00Edwin G. I was charged 3 times and only bought in twice. Then later in the event I busted and I re-bought for another 5.50. I bought into the tournament when it first started - and I was charged twice 11.00 instead of 5.50. Please read this Edwin - I played a TOURNAMENT yesterday. That is my initial deposit 10:54:13theANMATOR Last transaction on this account was for $XXX on Nov 22nd 10:50:59theANMATOR Look at my transactions please 10:50:41Edwin G. I bought in twice - but I was charged 3 times 10:48:52theANMATOR Its not a cash game - its a tournament 10:48:31theANMATOR Yes the tourney is the daily 4000gtd 5.50 buyin called the Micro Roller 10:47:57Edwin G. The game texas holdem? 10:46:30theANMATOR Thank you for verifying your identity, is it ok if I can put you on hold for 1-3 minutes while I access and review your account? 10:45:25theANMATOR Firstly, could you kindly provide your date of birth and your 4-Digit PIN to verify your account?Īs you can see looking at my transactions there are two charges for the buy-in exactly 1 minute apart.ĭOB -/-/- pin- 10:45:15Edwin G. I'm sorry to hear that but I can certainly look into it for you. I was charged for 3 buy-ins into the nightly tourney I play - the 4000gtd Micro Roller. How are you today? Tell me how I can help. So I fired up live chat the following morning - and this is what transpired. I was double charged when I first registered.

The only freerolls they offer are for crypto depositors - and for players who have reached a certain tier under their loyalty program.Īnyway I had a little hiccup on one of the tourneys I play. Unfortunately Ignition does not cater to the freeroller poker player. And from everyone comparing Ignition to ACR - it is widely agreed upon Ignition is like jello compared to ACR.Īlthough I'm a winning player on ACR - I decided to diversify. I have heard from several sources the Rec players on there are very friendly departing with their chips.

I recently decided to take a chance and put some funds on ignition.

Ignition casino live chat customer service